Introduction
Last updated: 23 September 2026
1. Identification
This document governs the purchase of products on naliblu.com, owned by Dosomar Industries S.L., Tax ID (NIF) B55138838, with registered office at Calle Conca de Barberà, 5, 25300 Tàrrega (Lleida), Spain. For more information, see our Legal notice.
2. Purpose
Naliblu sells sensory and wooden toys, kits and personalised gifts inspired by Montessori education, for families with children aged 0 to 6.
3. Purchasing process
The user selects the products, adds them to the cart, and completes the order by following the steps indicated in the checkout process. Upon completing the purchase, they will receive an order confirmation email.
4. Prices and taxes
The prices shown include applicable VAT. Shipping costs, if any, are indicated separately before completing the purchase.
5. Payment methods
We accept credit or debit card, PayPal, Google Pay, Shop Pay and Klarna.
6. Shipping
Our online shop ships automatically anywhere in Spain (mainland, Balearic Islands, Ceuta and Melilla). For shipping to the Canary Islands or other European countries, customers must contact us beforehand via WhatsApp or our contact form. Orders are prepared within 24-48 working hours and the estimated delivery time is 3 to 5 working days. Shipping costs are calculated at checkout based on the products and delivery address, and shipping is free on orders of €49 or more. More information in our Shipping policy.
7. Right of withdrawal
In accordance with Royal Legislative Decree 1/2007 (TRLGDCU), customers have 14 calendar days from receipt of the order to withdraw from the purchase, without giving any reason.
To exercise this right, contact hola@naliblu.com stating your order number. You may use the model withdrawal form in our Returns policy, although it is not compulsory.
Exception: personalised products or products made to the customer's specifications (engravings, names, personalised kits) are excluded from the right of withdrawal, under Article 103 of the TRLGDCU.
8. Returns and refunds
After notifying us of your withdrawal, you must return the product within a maximum of 14 calendar days. Return shipping costs are paid by the customer.
We ask you to return the product in good condition and, if possible, in its original packaging. If the product shows use beyond what is needed to check its nature and characteristics, we may deduct the corresponding loss in value from the refund.
We will refund the order amount, including the initial standard shipping costs, within a maximum of 14 calendar days from the notification of withdrawal, using the same payment method. We may withhold the refund until we receive the product or until the customer provides proof of having sent it.
9. Warranties
All products are covered by the 3-year legal guarantee of conformity provided for under Spanish consumer law. If you receive a faulty product or one different from what you ordered, write to us at hola@naliblu.com and we will cover the shipping costs.
10. Responsibility
Dosomar Industries S.L. is not liable for damage resulting from improper use of the products, other than that indicated in their instructions.
11. Intellectual property
All website content is the property of Dosomar Industries S.L. or of third parties who have authorised its use. Reproduction without authorisation is prohibited.
12. Modifications
Dosomar Industries S.L. reserves the right to modify these conditions. The applicable conditions will be those in force at the time of purchase.
13. Legislation and jurisdiction
These conditions are governed by Spanish law. Any dispute shall be submitted to the courts and tribunals that have jurisdiction under the applicable rules; in the case of consumers, those of the consumer's place of residence.
14. Contact
For any questions: hola@naliblu.com